capacitor world

Frequently Asked Questions

Q. Is there a minimum order?

A. No. Unlike many suppliers, we will accept any size order.

Q. Do you ship merchandise outside of the U.S.A?

A. No, at this time we are only able to accept orders for US customers only.

Q. I would like to purchase an item. How do I place an order?

A. Click on the "Add to Cart" button (or on the price if there is no button) on the item you want. This will open a new browser window showing the contents of your shopping cart. Click on "Continue Shopping" in the new window (do not close or minimize the window) to return to Capacitorworld. Review your order at any time by clicking on "View Cart" in the top menu bar or on the "View Cart" text link at the bottom of the page. Whenever any shopping cart window is opened you have the option to remove items or change quantities, then "update" your cart. If you wish, you may stop here and complete your order by mail. To complete your order online, please continue... When you are finished shopping and are ready to complete your transaction, select "Proceed to Checkout" in the open cart window (click on "View Cart" first if you don't already have an "Add To Cart" window open) and proceed with your purchase via PayPal. If you are having trouble with the shopping cart, make sure that "cookies" and "javascript" are enabled in your browser; instructions for doing this should be available via your browser's "Help" link. If you can't complete your order, please contact me.

Q: Can i place an order by phone?

A: Yes, call 848-448-8186 M-F 9-5 EST. A sales rep can take your order over the phone. All major credit cards accepted.

Q. Do I have to sign up for PayPal to purchase an item online?

A. No, you do not need a paypal account. If u do not have a Paypal account choose the button at checkout that says "Don't have a paypal account." This option will allow you to pay with all major credit cards without signing up for a paypal account.

Q. How safe is it to purchase items through PayPal?

A. PayPal payments are processed on a secure server using 128 bit data encryption - the highest level commercially available. Whether you're buying, selling, or transferring money, you get an extra layer of security when you use PayPal. That's because all your financial information (like your credit card number) is securely stored and encrypted on paypal servers, so you don't need to share your financial information with the person you're buying from.

Q. How long will it take to receive my order?

A. After payment is received, your order will be shipped via USPS mail. You will receive tracking information via email after your order leaves our warehouse . Please allow at least 4 - 5 business days for delivery after payment is received.

Q. What is your return policy?

A. If you purchased an item and it proves to be defective within 7 days of receipt, you will receive a replacement or refund less shipping costs. Cancelled orders will not be refunded shipping charges.